Chapter VIII.3: Consumer complaint mechanisms

Provide consumers with access to fair, easy to use, timely and effective non-judicial dispute resolution and redress mechanisms, without unnecessary cost or burden.


All Cases  Closed Cases   Overdue Cases (more than 12 months)
Title sort up sort down Issue Host Country(s) Lead NCP Date submitted NCP Decision Current status sort up sort down Duration sort up sort down Positive outcome
Gard V International Transport Workers Federation (ITF)

Contractual benefits, health benefits

Philippines

Norway NCP


01/12/2002

Accepted

Closed

Duration not known
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